Rockville Auto Repair

I was having a car inspected for MD title and registration. I had to attend a sensitive zoom meeting while I was waiting in their small waiting room. Karen turned off the tv and went into the back to give me privacy. When folks came in, I went outside, and then came back in. Karen was so considerate. When they determined I’d have to leave the car overnight, I discovered my phone was missing. They spent a very, very long time helping me look for it, reviewing security camera video, searching everywhere. We didn’t find it, but everyone took so much of their time trying to help me. One of the mechanics even gave me a ride home. I was so impressed with these folks, their professionalism, their kindness and concern, I would recommend them to everyone.

The technician there is always willing to help me with minor issues with my car.

State inspection. Very professional service. Will go back.

Best shop in the USA , i believe. Honest & loyal people working just to fully satisfy their clients and complete the job the correct way. they know what their talking about with mechanics certified and degrees to prove it. Take your car here if you want the job done right honest to god.

It runs like a new car

The lady at customer service is so kind and very nice.

I am a senior person and had very bad experience with Rockville Auto Clinic for repairing my car. When I drove my car to Rockville Auto Clinic, I told the service manager that recently my car randomly has error sign of Malfunction. He said that the problem is most likely caused by either the Timing Chain or by the Bracket, but he needs my permission to open the car. I gave him permission to do it. But when I picked up my car, I asked him if any problem is from the Timing Chain or Bracket, he said that he did not do it, but instead he replaced a valve and then asked me to pay $687 for the work. I asked him why he did the work without my permission and my knowledge because the car is my property. He refused to answer my question and said that he fixed the problem and forced me to pay $687. Even worse, after the repairing work, my car can only be driven about 15 minutes to home and then totally does not work at all. On the first business day of this week, I called the service manager. His assistant asked what my name is and then told me the manager will call me back. But he did not call me. I had called him 5 times from morning to afternoon, he refused to picked up my calls. The $687 is big money for a senior person. I have to find another auto shop to repair my car and spend more money.