Rockville Auto Repair

give us a call(301) 881-7891

Things to Consider During your Visit to an Auto Repair Shop

Most people do not take time to prepare for their auto services. Instead they take their cars into the mechanic and just let them go at it. Granted, most shops in Potomac, MD are trustworthy. They are there to keep you safe, save you money, and keep your car running in top condition. However, you always want to be prepared so you can avoid scams, upsells, or incompetence. You don’t need to know everything about your car and how it works. But here are a few things to think about and try during your next visit to the auto repair shop in Potomac, MD. Look at the Work Areas When walking in and out of the service bay you can get a glimpse at the work area. Car repair is not a beauty contest, and grime and oil stains are just a fact of life. But good mechanics will clean and organize their equipment regularly. The floor should be free of old parts and debris. The tool chests should be clean and organized. An efficient workspace often leads to more efficient car repairs. Get Written Estimates If a technician comes to you with a list of repairs you need to get done, don’t commit to any work without a written estimate. This document should be specific and include the labor and parts charges for the repairs. It should also state that you will be contacted for any work beyond the original estimation. This type or authorization required by law in many states. Take Your Time We do not want to pressure you into getting work done. If you are not sure about any part of the service, do not hesitate to let the technician or service writer know. That way you can take a couple of hours to do some research, ask around, and make a thought out decision. Ask Questions When a mechanic comes to you with a list of things to watch, you do not have to automatically assume the worst. Instead make sure you understand the signs of the problem and when you need to be concerned. Ask questions, as many as you need to. We understand the jargon can be confusing. But at Auto Clinic Care we are also prepared to help you understand as much as possible about your car, the repairs, and the potential problems. Get a Second Opinion Still not sure? Second opinions are great. Just make sure you find a reliable mechanic who will give you a fair diagnosis and estimate. And don’t tip them off. Telling them about problems discovered by another mechanic could muddy the waters. We never want to miscommunicate with or take advantage of our customers. We will do all we can to keep you appraised of the situation. And the more you know about your car and the service process, the more empowered you will be during any type of maintenance. It is never too late to get acquainted with your vehicle or your technician. Want advice from real people? Visit Auto Clinic Care at 5531 Nicholson Ln., Ste. A, Rockville, MD 20852 or contact us at 301-881-7891.

Categories:

Articles