We Are Hiring

Rockville Auto Repair

5531 Nicholson Ln Ste A.Rockville, MD 20852Mon - Fri: 8:00 AM - 6:00 PMBOOK AN APPOINTMENT
give us a call(301) 881-7891
Mon - Fri: 8:00 AM - 6:00 PM

Questions to Ask a Mechanic at an Auto Service Shop

No matter how well you maintain your vehicle, chances are you are going to need auto service at some time or another. And when that time comes, you want an auto mechanic in Potomac, MD you can trust. Here are a few sample questions to things you might want to ask your mechanic before you decide whether or not to work with them. 1. Are you Certified? It’s okay to ask the auto service shop you visit for the mechanic’s certifications. This gives you peace of mind that the people working on your car know what they are doing because the ASE has certified that they are knowledgeable in that area. In order to get certification, mechanics have to take skills tests and have at least two years of experience in the relevant area. Don’t be afraid to ask for proof of that certification. 2. What Will a Diagnosis Cost? Diagnostics can take quite a bit of time since modern cars have so many parts operating together. Mechanics want to get paid for the time they put into the diagnostics and you deserve to know what you will have to pay for that time. 3. Can I Have a Written Estimate? You don’t want an auto service shop that sends the mechanic to the waiting room and simply tells you what the repairs will cost. You need a written estimate upfront before the repairs are done so you know what the final cost will be. Make sure the labors and parts are itemized so you know where every dime of your money is going. You have the right to know what the auto service shop plans to do in order to repair your vehicle. 4. How Fast Will the Repairs Be Done? Your life will continue moving, even if your car is out of commission. Ask for an estimate on the timing of your repairs. If you are leaving the vehicle there for a day or two, you need to know how soon you can pick it up. If you are waiting, you want to know if it’ll be an hour, two hours, or longer. 5. Can You Show Me the Issue? You may not understand cars as much as the auto repair shop, but the mechanic should be able to show you what the problem is so you can see it with your own eyes. Seeing it will build your trust in the auto repair shop and the mechanic working on your vehicle. At Auto Clinic Care, we take pride in offering honest jobs done the right way each and every time you visit our shop. We are happy to answer any questions you have about repairs and maintenance items on your vehicle. We understand that your vehicle is an investment and you don’t want to spend any more on it than you already have. We won’t fix things that don’t need to be fixed and we won’t fix anything at all until we have your approval. Give us a call today to set up an appointment. Or you can stop by the shop and check us out at 5531 Nicholson Lane, Suite A, Rockville, MD 20852.


Auto Clinic Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto Clinic Care (301) 881-7891 if you have any issues in accessing any area of our website.