Posted on 12/27/2012
There are some things drivers should know about Rockville car service and repair. First and foremost, Auto Clinic Care cares about you and your family's safety. And we really appreciate your business. Auto Clinic Care in Rockville wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix vehicles. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The pros who work for Auto Clinic Care need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pull ... read more
Posted on 8/23/2012
One might say the most challenging part of being an automotive service technician at Auto Clinic Care is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.Let us at Auto Clinic Care introduce you to something we'll call 'Customer Detective Work' – helping your technician find clues to what's wrong.We start with the detective basics: What, Where and When. Play along with me; You come in to Auto Clinic Care and your car is making a funny sound... Q: Where's the sound? A: Around the right front wheel. Q: What kind of sound? A: Kind of a clunk, clunk sound. Q: When ... read more