Rockville Auto Repair

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You, Your Car and Your Entitlements

No one wants to deal with the aggravation of a car that won't start or doesn't run properly. When faced with the possibility of having costly work done at an auto repair shop, most consumers want to get the best deal for their money. It is equally important to know that the auto repair shop in Bethesda, MD is dependable. According to the Maryland Consumers Organization, “The National Highway Traffic Safety Administration (NHTSA) collects data about safety-related defects in automobiles. NHTSA does not need to receive a certain number of complaints before investigating a problem; individual problems can be examined by NHTSA's engineers.” If a safety-related defect exists in a motor vehicle or item of motor vehicle equipment, “The manufacturer must fix it at no cost to the owner. Your complaint is the first step in the process. Consumers can also search NHTSA's database to find safety related defects and recalls.” Furthermore, complaints about automobile repairs or service can be directed to the Office of the Attorney General. The Office of the Attorney General has branch offices in Western Maryland, Southern Maryland and on the Eastern Shore. Consumers may also make complaints concerning repairs or new cars to the Better Business Bureau. Paying for a Service In Bethesda, MS, consumers have certain rights when it comes to working with an auto repair shop. It is important to go only to licensed MVR’s. According to Maryland's Attorny General, “The Consumer Protection Division cannot tell you if a company is reliable, but the Division can tell you if anyone has filed a complaint against the business and if so, how the complaint was resolved.” Call the Consumer Protection Division's hotline. A mediator will tell you how many complaints have been filed against the business, the nature of the complaints and how they were resolved. You can also check to see if an individual or business is licensed with the state before they do business with you, at the Maryland Division of Occupational and Professional Licensing. Common Sense Saves the Day Small problems become large ones when they are ignored. What may seem to be a minor problem could jeopardize your safety. Before you have your vehicle checked in any repair shop, ask for referrals from people who have had similar problems and read the warranty careful in order to understand what services are included or excluded. Service That Counts When it comes to choosing a Bethesda, MD auto repair shop, the smart choice is Auto Clinic Care. Let us earn your business and prove to you why we proudly hold an A+ rating with the Better Business Bureau. You'll be served by the best because we're proud to assist with all your auto repair and maintenance needs. Auto Clinic Care proudly serves Bethesda, MD and all surrounding areas. Auto Clinic Care is located at 5531 Nicholson Ln Ste A, Rockville, MD 20852. ACC's business hours are Mon-Fri from 8am-5pm. Give us a call today or shoot us an email. Auto Clinic Care: it’s our business to keep your automobile on the road.

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