Rockville Auto Repair

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Is Good Help Hard to Find?

You hear every day on television, radio and in the newspaper: “Good help is hard to find.” Heck, depending on which news source you follow, apparently find any help at all is a challenge! You don’t want to find yourself in a similar situation in Gaithersburg, MD when it comes to finding a reliable auto repair service. The National Institute for Automotive Service Excellence (ASE), the non-profit organization that tests and certifies the competence of individual automotive repair technicians, knows a thing or two about selecting a vehicle repair facility. ASE to the Rescue According to the ASE, “Look for a repair facility before you need one; you can make better decisions when you are not rushed.” So whether you are new in town or just looking for a new shop, the experts at ASE offer some guidelines to help take some of the anxiety out of your search. Ask friends, co-workers and associates for recommendations. Consult local consumer organizations, such as the Better Business Bureau (BBB) and chambers of commerce, about the reputation of the shop. Inquire about the number, nature and resolution of complaints. What NOT to do The ASE points out that you shouldn’t make your selection based solely on location convenience and determine if the shop works on your vehicle make and model or performs the types of repairs you need. Some facilities specialize. Look for signs of technician competence. The customer area should display trade school diplomas, certificates of advanced coursework and ASE certifications, a nationally recognized standard of technician competence, for all the employees. The manager, service writer, or technician should be willing to answer your questions thoroughly. Labor rates as well as fees for testing and diagnostic work should be posted in the front office/waiting room. Look for the Blue Seal ASE also recognizes some of the best automotive repair shops through its Blue Seal of Excellence program. To qualify, 75 percent of the employees at the automotive repair facility or related business must be ASE certified, covering all the areas of repair or support offered. In addition, all facilities that employ full-time service consultants and/or estimators must have at least one who is ASE certified. Service consultants must hold current ASE Service Consultant (C1) certification, and estimators must hold current Damage Analysis & Estimating (B6) certification. To locate an ASE Blue Seal Shop in your area, visit the ASE locator page. In the Driver’s Seat When it comes to choosing a reliable Gaithersburg, MD auto repair shop, the smart choice is Auto Clinic Care. You'll be served by the best and you'll see we're proud to assist with all your auto repair and maintenance needs. Auto Clinic care proudly serves Gaithersburg, MD and all the surrounding areas. Auto Clinic Care is located at 5531 Nicholson Ln Ste A, Rockville, MD 20852. ACC's business hours are Mon-Fri from 8am-5pm. Give us a call today (301)881-7891 or shoot us email. Auto Clinic Care: Professional values and a work ethic that put us right in the driver’s seat with you. We wouldn’t have it any other way.

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