Many of us have had bad experiences with an auto repair shop at some time or another. Subsequently, the common attitude toward repairmen is negative and untrusting. How do we know we are choosing the right auto repair shop? The below list was created with the skeptic in mind by our team here at Auto Clinic Care in Rockville, MD. We never want you to feel unsure or uncomfortable about the services we provide. Be sure to follow these 6 tips to choose the right auto repair shop! 1. Choose a reputable auto repair shop Pay attention to word-of-mouth. Who do your friends and family members trust with their vehicles? Where do your neighbors go? Any business can advertise they are “trusted” and “dependable,” but, are they? Ask around! Check out Yelp, Google Places, Insider Pages, and other like websites geared at local referrals and feedback. Beyond word-of-mouth and neighborly advice, be sure to check out the Better Business Bureau. Note: Auto Repair Clinic proudly boasts an A+ rating with the BBB. 2. Family owned = a name you can trust In many cases, the family-owned business is the way to go. After all, there’s a family reputation/name to protect. For example, here at Auto Clinic Care, we have been family-owned and operated since 1994 and take pride in providing quality repairs and maintenance to other members of the community in which we live. 3. Ask the right questions Go in with your wallet closed, and ask smart, pointed questions. A few examples are things like: “does your shop provide written warranties on work completed?” and “have you done similar repairs?” 4. Additional services to keep your life moving When was the last time you were without your vehicle? For many of us, it is difficult to imagine life without transportation. Taking even an afternoon away from the office or other everyday life needs is a hard task. At Auto Clinic Care, we set ourselves apart by offering a free shuttle service or a loaner vehicle so you can keep up with your everyday life while we work. There’s no need to put your entire life on hold just because your car needs a little work. 5. Get multiple estimates No trustworthy auto repair shop will attempt to dissuade you from getting estimates form other locations. So, do it! Gathering multiple estimates will confirm you are in the right “price ballpark.” It is very important to protect yourself from being overcharged, but it is equally important to avoid choosing the lowest quote—particularly if it is much less than others. 6. Go with your gut Is the staff transparent, kind, and helpful? Is the facility organized and established? Is there an evident code of conduct reflective of a good leader? Trust your gut as you inspect the shop from the eyes of a potential customer. Our team at Auto Clinic Care looks forward to becoming your trusted Rockville, MD auto repair shop
. Call us today at 301-881-7891. You can also stop by and ask questions any time. We are located at 5531 Nicholson Lane, Suite A, Rockville, MD.